> Benefits of a good EPoS system – 101 ways to help your business.

We asked our clients what benefits they get from using an EPoS system to more basic till systems. We have compiled a list to show what benefits you and your business can expect when using an EPoS system.

Business Benefits For EPoS

A business that decides to invest in an EPoS system is a business that is looking to grow.

EPoS till systems can pay for themselves within 18 months if used correctly.

A good EPoS system can save your money, save time, increase productivity and assist in driving your business forward.

It’s not just medium to large companies that benefit from an EPoS system. Small businesses can benefit massively from a well set up EPoS system, from increased report features, faster transactions or increasing stock management.

Whether you have a single lane till system or a multiple lane till system and a back office, the function is primarily the same. EPoS systems allow you to set up your system to aid your business, a good system can be changed to suite your working environment, you shouldn’t have to change your working environment to suite your system.

Taking Control of Your Business – Back office systems allows you manage your  EPoS system and see a real time result of how your business is functioning.

Promotions – Running and tracking promotional campaigns couldn’t be easier than on a good EPoS system. Whether its happy hours, BOGOFs, 2 for 1’s or mix ‘n’ match. You can control when these promotions start and when they finish.

Faster ordering Processing – No longer is it needed to go through stock and see how many of each you have left, a easy to use stock system and invoicing allows you to do it all from the comfort of your chair.

Staff Productivity – Kitchen and warehouse orders are automatically relayed from the EPoS system, giving staff members more time for customer relation.

Reduce Paper Work – EPoS systems can reduce paper work throughout your business, from stock levels to staff records.

Handheld Stock Taking – Handheld stock taking can reduce time taken taking stock of all your products.

Open Tabs – EPoS tills gives you the ability to keep tabs open so you don’t have to pay for every purchase. This allows the customer to add items to the bill without paying after every transaction.

User Benefits For EPoS

Transaction Speed - Increase transaction speed, reduce the amount of time it takes for a customer to be served and waiting at the EPoS till system.

Visually Appealing - A clear display with well set out products offers the user an easy and quick way of serving customers

Barcode Scanners - Adding a barcode scanner can further increase transaction speed, simply scan the barcodes and let the EPoS system do the rest.

Easy To Use – Touch screen EPoS systems allow the user to locate the product quickly, with no need to remember item prices. EPoS systems can be set up to suite your business needs.

Quick stock searches – Easy to search and view stock levels and product items. Handheld Ordering

Terminals – Take orders at tables or away from the EPoS system. Speeds up service and avoids errors.

Accurate Billing – Never miss off an item from an order again. The EPoS screen clearly displays all the entered items so you can see what you have or haven’t entered.

Efficient Transactions – Quicker service and faster transactions to the kitchen results in a faster turn-around of customers and transactions.

Improved Quality of Service – No one enjoys waiting, an EPoS system will increase service speed which leaves more time for staff to serve customers and cater or their needs.

Software Updates – Get the latest version of the EPoS software so you are kept up to date on the latest benefits.

Remote Support – Instant support which reduces down time, techniques can remote into the EPoS system and show the user where the problem has occurred and resolve any issues.

Multi Users – Have multiple staff using the same till without any chance of clearing, paying or adding to each other’s orders. This will reduce the amount of units needed and increase staff productivity.

Reduce Fraud and Shrinkage

Shrinkage – A term used for unaccountable or loss of stock. This could be caused by bad stock management or theft by employees. A good EPoS system can help reduce the chances of this happening, from real time stock management, employee reports and wastage reports. Reports can be compared to show exact times and dates where error or theft is occurring.

Staff Login – Each staff member is given a unique login identifier, this helps reduce shrinkage and records all transactions for staff members, and this also includes voided items and refunds.

Dallas Keys – This is an alternative way of login, dallas keys insure a quick secure method of employee login. Simply press the key on the reader and it logs the user in.

Swipe Cards – Commonly used within retail and hospitality industries these allow the user to login via swipe card. Once the swipe card is removed it logs the user out of the EPoS system and allows another user to use the EPoS System.

Visibility – Real time x-reports on the EPoS system allows you to check the exact amount of the cashdrawer along with performance reports and sales reports, these can be used as further deterrents to employees to commit theft.

Limiting Use – Set access rights, so only management can use selected areas of the EPoS system, these areas may include void orders, refunds, wastage and x reports. This will reduce staff misuse.

Better Cash Control Live Management – Live reporting allows you at any point of the day run reports and instantly see your cashdrawer totals and items sold.

End of Day Reports – Pay reports on the till allows you to see exactly what should be in the till at the end of the day. The report shows card transaction amounts, cash total and cheques. The cash counts show all inconsistencies in till amounts and making variances easier to trace.

Cash Lifts – Regularly make cash lifts to reduce the amount left in your tills. Use your EPoS to keep checks of how much has been removed so your reports balance.

Itemised Reports – See each days sales, and see all itemised items that have been sold as well as what other were bought along-side it.

Stock Management Wastage – Record and adjust all wastage, this will keep your stock levels correct Stock levels – Set your stock levels of all products to keep an account of all products. This help for stock management meaning you can always have top selling products in stock.

Reporting – Stock management is nothing without a good report facility, our reporting facilities allow you to have live reports in seconds. A selection of reports you can benefit from are top selling products, live stock levels and product wastage, plus many more.

Re-order level – Setting re-ordering levels on products is good practice, this allows you to keep stock levels at a constant level and reduces wastage and high stock levels. Minimum Stock Levels – set individual minimum stock levels for products to allow you to see when products are at the critical point. When a product falls below the minimum stock level invoices can be raised for minimum stock levels, this will help keep stock fresh and reduce over ordering.

Stock Taking – A good stock management system can help reduce time taken for stock taking, and reduce stock errors.

Stock Theft – Regular weekly or surprise stock taking will deter staff from theft, any theft will be traceable through reports and stock levels.

Stock Analysis – Detailed reports of stock and sales can reflect and determine trends, this will assist with keeping stock to a manageable level and reduce any stock wastage.

Slow Selling Stock – Spot trends and spikes in the market, reduce stock levels of slow selling items.

Businesses Growth Reports Suite – Enhanced and live reports allows you to spot market trends from current and historical data, set promotions to shift slow selling products and build your business from the inside.

Remote Reporting – Web report portal allows you to see all stores or individual store reports. See live sales and stock reports and manage your business from the comfort of your own home.

Margin Calculator – Profit margins can be a tricky area to cover. In the back office you have the ability to set your selling and purchase price, this will work out your margin percentage and adjust your selling prices to increase or reduce your margins.

Promotions – Promotions can be a contributing factor to a business’ success, if you want to promote a product or product sets then this can be easily set up. There is also the option to set end dates of promotions so you don’t have to manually remove a promotion.

Staff Hours – Weekly rotors can be set to calculate staff hours and wages reducing error in calculation.

Staff Details – Keep a record of staff details, disciplinary records, holidays and more. This will increase your knowledge of staff and increase your staff potential. Performance Comparison – Compare locations reports to see how the business compares by geographical, sales and profits.

Building Customers – Collect customer data and information to increase your marketing potential. Purchase Advertising – Advertise on your terminal for other products that they may be interested in next time. This can be either related products to the purchased item, coupons on their receipt, the options are only limited by the knowledge of your customers.

Ecommerce Integration

Ecommerce Solution – Why not combine your website and EPoS system. This allows you to keep accurate stock levels and gives live updates to both EPoS and website to stock availability.

Ecommerce Prices – Set different prices for your website and store to allow you to capitalise on different markets and competitors.

Web Management – Manage your stores and website from any location. Integrated websites can add additional revenue to a business and be managed alongside your stores back office.

Advertising – Ecommerce websites are not only a good way to sell stock but also a good way of advertising your stores and your products.

Simple Products Loading – With the entire stigma around websites and maintenance a lot of people believe they don’t have the ability to maintain them. Now it’s easier to manage as all products that are added to your EPoS can simply be added to the website via your EPoS system.

Collect In Store – Giving your customers the option to purchase online but collect in-store gives you a great opportunity of up-selling products by showing them additional products relating to their current purchase.

Customer Data – When selling on-line you are given a vast amount of valuable information from the customer, information that is usually hard to get hold of. Email address, names, telephone number, address, what they like etc. This can all be used for target marketing and direct marketing.

Sales Trends – Websites are usually the first to see sales patterns and trends, using this information can give you an added edge over your competitors and increase store sales.